Privacy Policy
Last updated: December 14, 2025
At PoolLift Milpitas Pool Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
When you contact us or book a service, we collect information necessary to provide pool cleaning and maintenance services. This includes:
- Your name, address, and contact information (phone number and email)
- Property details and pool specifications
- Service preferences and scheduling information
- Payment information for billing purposes
- Communication history with our team
We may also collect technical information when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve your experience and understand how people use our site.
How We Use Your Information
We use the information you provide to deliver high-quality pool services. Specifically, we use your data to:
- Schedule and perform pool cleaning and maintenance services
- Communicate with you about appointments, service updates, and special offers
- Process payments and maintain billing records
- Respond to your questions and customer service requests
- Improve our services based on feedback and usage patterns
- Send occasional marketing communications (you can opt out anytime)
We will never sell your personal information to third parties. Your data is used solely to provide you with excellent pool service.
Information Sharing and Disclosure
We keep your information confidential and only share it when necessary to provide our services. We may share your information with:
- Our trained technicians who need access to your property to perform services
- Payment processors to handle transactions securely
- Professional service providers who help us operate our business (such as scheduling software or accounting services)
- Law enforcement or regulatory authorities if required by law
All third-party service providers are required to protect your information and use it only for the purposes we specify.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices include secure data storage, encrypted payment processing, and limited employee access to customer information.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have control over your personal information. You can:
- Request access to the personal information we hold about you
- Ask us to correct any inaccurate information
- Request deletion of your data (subject to our record-keeping obligations)
- Opt out of marketing emails by clicking the unsubscribe link
- Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the information below.
Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookie settings through your browser preferences. Note that disabling cookies may affect some functionality of our website.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page and notify you if the changes are significant.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:
PoolLift Milpitas Pool Services
238 S Hillview Dr, Milpitas, CA 95035
Phone: (408) 541-9071
Email: hi@milpitaspoolservice.com
We are here to answer your questions and address any concerns about your privacy. Your trust is important to us, and we are committed to protecting your personal information.